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SOC 2 IT Service Desk Checklist

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Professionally drawn Comprehensive and Robust SOC 2 IT Service Desk Checklist to find out gaps and non conformances, is prepared by a committee of Industry experts, Principal Auditors and Lead Instructors of SOC 2, under the aegis of SOC 2 Institute. The Audit Checklist has 46 Compliance audit Questionnaires.

SOC 2 IT Service Desk Checklist

 

SOC 2 IT Service Desk Checklist questions to determine non-compliance status and measure the effectiveness of information Security, contains downloadable Excel file having 46 Checklist questions covering the requirements of IT Service Desk Security.

Each Compliance Questionnaire of SOC 2 IT Service Desk Checklist is referenced to the Global Best Practices’ explanatory notes for quick reference and a higher understanding of the issue in each question.

The Salient Features of the Checklist are as under:-

File format – Excel
Content Contribution – Committee of SOC 2 Industry Experts, Principal Instructors, and Lead Auditors of SOC 2
Checklist Approved By– SOC 2 Compliance Institute
Language – English
File Delivery method – Immediate and Automatic. Through the secure link in the email provided at the time of check-out
Link Validity – 01 Day from the time of receiving the link through email
Download Limit – 03
File Size – 65 Kilobyte (KB)

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IT Help Desk Audit Checklist is useful for-

  • Organization Planning for SOC 2 Certification.
  • Compliance Audits
  • Gap Assessments
  • An organization that believes in survival of the fittest.
  • Enhancing longevity of the business.
  • Organizations keen for robust, resilient, and value-added SOC 2 Management systems.
  • Organizations keen to protect themselves against issues from IT Service Desk of SOC 2 assessment.
  • Organizations that want to survive client audits.
  • Information Security Professionals.
  • Internal auditors of Information Security Management System
  • External Auditors of Information Security Management System
  • Auditors of the client organizations who are assigned to assess the ISMS capability of their Service Providers, Vendors, and contractors.
  • Students of Information Security Management System
  • SOC 2 Auditor Training Participants
  • SOC 2 Lead Implementer participants
  • Professionals doing Career switchover to Information security.
  • Owners of Business.
  • CTO, CIO, CISO, HODs, SOC 2 SPOCs from departments, IT Teams, Central Security Team
  • IT department Functionaries
  • These IT service desk Security Audit Checklists are prepared by an Expert Panel of IRCA Principal Auditors & Lead Instructors of Information Security having aggregated panel team experience of over 300 years, under the aegis of SOC 2 Compliance Institute.
  • The checklists are validated by the Head of the expert committee panel and approved by SOC 2 Compliance Institute.

The IT Help Desk Security Audit checklist on Requirements of SOC 2 Audit follows the cardinals of Trust services Principles, COSO Criteria and :-

  1. Risk-based thinking (RBT),
  2. Process approach, and
  3. PDCA (Plan Do Check Act) methodology.

The expert panel of Information Security auditors and Instructors have conducted hundreds of SOC 2 audits and Training on SOC 2 Compliance.

Besides, there is a continuous calibration of the Lead Auditors w.r.t requirements, interpretation, and audit experiences.

  • Securely save the original checklist file, and use the copy of the file as your working document during preparation/conduct of the IT Service Security Audit.
  • IT Help Desk Security assessments probe multithreaded Investigation audit trails. IT Service Desk Security Checklist has dozens of investigative questions. Invariably, the organization's processes are at various levels of ISMS maturity, therefore, use checklist investigation Questionnaires' quantum apportioned to the current status of threats emerging from risk exposure.

Hear What they say (Testimonials)

Nathalie Mertens
Nathalie Mertens
CIO

It is a huge reservoir of Compliance Checklist Questionnaires on IT Security, and ISMS Framework. This is my Go-To tool. Truly a Professional Checklist!

Oliver Anderson
CISO

26 days before of ISO 27001 Certification Audit, we performed gap assessment with this Monster Compliance checklist on the ISMS framework, and IT Security deployed. We detected 37 major gaps, and we thought our ISMS is untouchable.

Daisuke Sugiyama
Daisuke Sugiyama
CTO

Being CTO of the large Japanese MNC Conglomerate, this checklist enables me to ensure much much superior internal audits of 65 locations worldwide, as well as large base of critical suppliers.

Leslie Chatwal
SOC Head

This Checklist is an Eye Opener, rather mind opener in the realm of Information Security Management System Framework

Cathal O'Connor
Cathal O'Connor
Founder, Information Security Risk Advisory Firm

All the niche area covered in the checklist are awesome to perform validation check on the compliance of the requirements of ISMS foundation as per ISO 27001. I am getting amazing feedback from my clients after completion of client audits by my team.

Daniel Archambeau
Daniel Archambeau
Senior Manager, IT

What they teach in Lead Auditor  and Lead Implementer Courses is like Kindergarten compared to the learning I received from this monster Compliance Checklist on ISO 27001 Framework. These Guys are ISMS wizards!

Adelinda M
Adelinda M
CRO

Excellent work! Definitely unparalleled in the entire world.  This Checklist is what I have been looking for a long time.

Walter Schulte
George Mathews
President, Information Technology

I had made task force region wise for all 92 locations worldwide, to conduct IT security gap audits based on the checklist. We found 473 non-conformances globally, even as we are certified for many Security standards for the last 8 years. 

Graham Balderston
Graham Balderston
Director, Systems & Technology

IT Security audit checklist is ready-reckoner for end to end information security compliance requirements which every IT professional must have.

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